July 6, 2011
So, what do you do if a driver (affiliated with a well known shipping co.)leaves this on your porch-doesn't ring the doorbell, and runs to his truck?
1) Take photos immediately before you move the damaged, contaminated,oozing, grimy product.
2) E-mail supplier with photos attached
3) Call supplier who then advises you to file a claim with (well known shipping co.)
4) File a claim immediately with (well known shipping co.) They will ask a plethora of questions and then you are required to keep the dilapidated, oozing, sad, useless,dirty, filthy, grimy bucket of stuff for 5 days in case the (well known shipping co.) wants to investigate. Shipping co. then notifies supplier who then makes the decision whether or not to send said supply again. Ugh! (rant over)