June 6, 2011

Business Tip Tuesday-Seven Tips to Make Your Customers Love You

These days when every customer counts, what are some steps you can take to keep your customers in your corner ? Week Two-Dependability

Act as if what you do makes a difference. It does.
William James

Always do your best. What you plant now, you will harvest later.
Og Mandino 

No.2-Be Dependable

To keep customers happy you need to deliver time after time. If a problem arises notify your customer as soon as possible. Explain how you are going to rectify the situation and then follow through to ensure positive results. This also includes being timely with invoices and correspondence. You might consider creating a system to ensure that each task is performed in a correct manner consistently.


Jennifer Young said...

I totally agree with this. Dependability is SOOOOO important. xo Jen